Network Management
At American Technet we designed a Network Administration Program that addresses and solves the most common and critical issues that take place in the ordinary life of our customer’s information systems. While focusing on the solution to the problems our main goal is to prevent them by implementing a custom program tailored to each customer’s needs.

Voice Over IP VoIP Internet Telephony
IP telephony is taking the place of conventional analog phone systems. We offer innovative solutions for small to mid size business who use intensively long distance services between branches worldwide, providing turnkey systems that can reduce substantially the cost of communications thus improving the level of services they currently have. Learn more.

Equipment and software
American Technet is the ONE STOP SHOP for our customers. We deal with mayor distributors of well known brands of hardware and software to deliver the best solutions at the best prices. Either with brand names or with cost-efficient built-in-house equipment, we have excellent prices and configurations for servers and desktops. We may provide a wide array of peripherals such as printers, scanners, cameras, networking gear, etc. You name it. In short, we are committed to save our customers the hassles of dealing with different vendors by providing them all what they actually need at competitive prices

Consulting
At American Technet we know that some times what the customer needs is guidance. Technology is complicated and deciding on the best options for the business is not a simple matter. Mistakes are very expensive. Our experience with many implementations in a wide variety of industries and small businesses allows us to assist our customers when the moment to make decisions arrives. We advise our customers on:

· Selecting, upgrading or moving into new technologies
· Selecting the most appropriate applications for their needs
· Forecasting future needs according to their growth strategy

CONVENTIONAL WAYS TO DEAL WITH IT SITUATIONS IN THE SMALL BUSINESS WORLD

One: None
This is a very common situation found in small businesses. Maybe because they think they can save some money, they postpone the attention they should give to their information systems.
Until the day of trouble comes. As they are not prepared for such an event, they call the first guy or company found on the phone book.
They live at the mercy of whomever provides them with service and pay hefty for the repairs.
Very often the same problem appears again. Or a new, unknown one, shows up, probably as a sequel from the previous fixing.
The customer always loses with this strategy because, whether he likes it or not, his information systems demand attention, and  it has a cost associated.

Two: The in house computer wizard
There is always somebody working for the company who knows about computers and has some ideas of networking. That’s fine.
However, this guy is not really prepared to take the job, because his duties are different. He gradually messes up everything. As far as this is not an official assignment, there is no professional approach to the job, there are no records or maps of the network layout, devices, critical backups, passwords, etc.
Additionally, he gets sidetracked from his main responsibilities.
When he leaves the company, he takes all that information with him.
Sounds crazy but this is the way it is in many businesses.

Three: The old fashion way
These services are usually rendered by companies or professionals who supposedly know their job and are, most of the times, qualified.
Only that they operate in the old fashioned way: On demand.
Meaning that if you have problems, blessed they are! Or course, they are awaiting for your call to start the clock and do their best to charge you the most possible. Do not blame them, that’s the way they make their living.
There is no way for the customer to control the cost of maintaining his information systems.
Both ends of the rope are pulling in different directions.
At the end it will brake away, leaving the customer without support.